Archive for the ‘Services’ Category

SoHo Tenant Insurance

Friday, October 25th, 2013

screen capture from SoHo Insurance website

LMHC’s property at 85 Walnut Street has recently suffered a tragic fire. We are extremely thankful that our residents are safe, and their lives are slowly getting back to normal.

We care about our tenants, and always encourage them to buy tenant insurance for their homes, so that their belongings are covered in case of fire, flood or theft.

If you are a tenant living in social housing, you can buy inexpensive tenant insurance from

If you get social benefits from Ontario Works (OW) or the Ontario Disability Support Program (ODSP), the cost of tenant insurance can be covered under your housing allowance. Please talk to your OW or ODSP caseworker for more information.

OW and ODSP Housing Credit Phased Out in 2013

Thursday, August 23rd, 2012

house clipart

The 2013 Ontario budget means big changes to a benefit that many of London and Middlesex Housing Corporation’s tenants have depended on: the Community Start-up and Maintenance Benefit for recipients of Ontario Works (OW) and Ontario Disability Support Progam (ODSP) benefits.

This benefit helps individuals living in poverty:

  • With moving costs if they need to move for a new job
  • Leave an institution and find a new place to live
  • Leave their current home because it’s harmful to their health or well-being
  • Leave an abusive situation
  • If they’re being evicted by their current home
  • If they’re faced with having their utilities cut off

The benefit helps with certain costs such as:

  • Paying first or last month’s rent deposit
  • Buying necessary household furniture
  • Putting down a deposit for utilities
  • Paying overdue utility bills

To learn more about the phasing out of this essential benefit, which also helps tenants replace bedding and furniture infested by bed bugs, you can read this Openfile article published today.

Protecting Seniors from Scams

Thursday, August 23rd, 2012

Senior's Fraud Protection Kit

Are you a senior, or do you have a loved one who is a senior and vulnerable to fraud and scams? Would you like to know how to better protect yourself or your loved one from fraud?

The Londoner featured an article this week on senior scams. The story referred to a Senior Fraud Protection Kit prepared by the Home Instead Senior Care Network.

The Senior Fraud Protection Kit is full of useful information about protecting seniors from fraud. It includes several checklists – one to help you identify if a senior in your life is at greater risk of fraud, and other checklists of practical tips to help protect seniors from mail, phone and Internet fraud.

Here are some of the tips for protecting seniors from mail fraud:

  • Consider a second set of eyes to look over bill payments and mail.
  • Never respond to a sweepstakes letter by sending a cheque to claim a prize.
  • Carefully review monthly accounts for unauthorized charges.
  • Follow up if bills or new cards don’t arrive on time.
  • If you continue to get mail that is obviously a scam, take it to your local post office and the mail will be forwarded to the Canadian postal inspector.

For more information about senior fraud, watch the video below.

To download a PDF of the complete Senior Fraud Protection Kit, click here.

To read the Londoner article on senior fraud, click here.

To visit the website for Home Instead Senior Care, click here.

London and Middlesex Housing Corporation provides rent-geared-to-income housing for nearly 700 senior citizens aged 65 and older in London and Middlesex.

Need a computer for school?

Monday, August 20th, 2012

Renewed Computer Technology (RCT) is a local charity that provides inexpensive recycled computers (software included!) for low-income learners enrolled in a skills or training program.

For more information about how to apply, watch the video above, visit their website, or call 519-663-0040.

RCT also accepts donations of used computers, which are needed for their many programs.

Southdale Summer Slam 2012

Thursday, August 16th, 2012
sidewalk chalk sun

Although the weather forecast called for rain, it was sunny for our Summer Slam!

Yesterday was our annual Summer Slam at our Southdale family community.

Community partners organize this event each summer for our tenants. Activities include games for children and a community BBQ.

A big thank you to our many, many partners at Southdale, including the Southdale Chaplaincy, Families First, the Health Zone, the City of London, the Middlesex-London Health Unit, NRAWP, and the Salvation Army.

children's activities

At the Southdale Chaplaincy’s table, children could guess how many candies were in the jar

face painting

City of London staff painted faces


Do you know how to sort your recycling?

community display

One of our onsite partners, Families First CAPC

blowing bubbles

Blowing bubbles – one of the many activities for children

community display

How much sugar is in your favorite drink?

sidewalk chalk

Everyone had a great time and learned more about the services available to their community

July What’s Up Westminster

Wednesday, July 4th, 2012

July 2012 What's Up Westminster

This newsletter will be of interest to tenants at our Southdale family community, as well as members of the public who live in the Westminster area.

Click here to open a PDF of the Westminster neighbourhood newsletter, What’s Up Westminster, in a new browser window.

AODA Accessible Customer Service Standard

Monday, January 2nd, 2012


In 2005, the Ontario government passed the Accessbility for Ontarians with Disabilities Act (AODA). This act will make goods, services, places and employment accessible for all Ontarians. The changes required by the act will be rolled out over a number of years.

Accessible Customer Service
Beginning January 1, 2012, LMHC follows the AODA Customer Service Standard.

LMHC Policy
LMHC is committed to providing equal treatment for people with disabilities who use our services. Click here to open our Accessible Customer Service Policy in a new browser window. For more information about our best practices, please contact our office or speak to one of our staff.

Alternate Formats
We have alternate formats of all of our customer service information (forms, letters, etc.), to meet your needs. To make a request for accessible customer service in an alternate format, click here to open a PDF of the request form in a new browser window.

Customer Feedback
We welcome your feedback about the accessibility of our customer service. You can give us feedback by telephone (519-434-2765), fax (519-679-7000), in writing, by email to feedback at, or in person. Click here to open a PDF of our Customer Feedback Form in a new browser window.

Survey for Women Living in Poverty

Monday, March 28th, 2011

Bringing in Women's Voices

Are you a women living in poverty? A women’s advocacy group called Bringing in Women’s Voices would like to hear from you.

Click here to take a short survey that will tell them the changes you want to see in Ontario legislation that will help women living in poverty.

Tell others about this survey on Facebook.

Help Yourself Through Hard Times

Thursday, March 3rd, 2011

Help Yourself Through Hard Times booklet

The City of London publishes a booklet called Help Yourself Through Hard Times that lists local services and resources to help people.

Click here to open a PDF of the booklet in a new browser window.

Survey for Immigrants or Refugees

Wednesday, March 2nd, 2011

Painting of a house by an LMHC Summer Recreation Program participant

Are you an immigrant or refugee who lives in Ontario and came to Canada in the last six months to 10 years?

Are you interested in sharing your thoughts on the kinds of services that are available for newcomers to Canada?

If so, the Ontario Council of Agencies Serving Immigrants (OCASI) needs you!

They are asking participants to complete a confidential online survey. It takes about 30 minutes to complete and can be read in 12 languages: English, French, Arabic, Chinese, Gujarati, Hindi, Punjabi, Russian, Spanish, Tamil, Tagalog, Urdu.

The survey link is

Participants must be over the age of 18. Participants may choose to be entered into a draw for 1 of 10 prizes of $100.

Please encourage your family and friends to participate!

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