Archive for the ‘Legislation’ Category

Smoke-Free Ontario

Monday, March 18th, 2013

Smoke-Free Ontario graphic

Did you know?
The Smoke-Free Ontario Act came into force on May 31, 2006.

The act prohibits smoking in enclosed workplaces and enclosed public places in Ontario in order to protect workers and the public from the hazards of second-hand smoke.

How does this affect LMHC tenants living in apartment buildings?
Smoking is prohibited in common areas of condominiums, apartment buildings and college and university residences. Examples of common areas include elevators, stairwells, hallways, parking garages, laundry facilities, lobbies, exercise areas and party or entertainment rooms.

What LMHC’s responsibilities?
Ensure that everyone is aware that smoking is prohibited in common areas.
Remove ashtrays and any object that serves as one.
Ensure no one smokes in the common areas of these residences.
Post No Smoking signs at all entrances, exits, washrooms, and other appropriate locations. For information on acquiring required signage, please contact your local public health unit.

How are the Smoke-Free Ontario laws enforced?
Local public health units will carry out inspections and investigate complaints in apartments, condominiums and college and university campuses in order to enforce the act.

What are the penalties if LMHC doesn’t follow the Smoke-Free laws?
There is no maximum corporate fine listed for contravention of this section of the act, meaning the fine amount would be left up to a justice of the peace. An individual could be subject to a maximum fine of $5,000.

For more information, please contact your local public health unit.

AODA Accessible Customer Service Standard

Monday, January 2nd, 2012


In 2005, the Ontario government passed the Accessbility for Ontarians with Disabilities Act (AODA). This act will make goods, services, places and employment accessible for all Ontarians. The changes required by the act will be rolled out over a number of years.

Accessible Customer Service
Beginning January 1, 2012, LMHC follows the AODA Customer Service Standard.

LMHC Policy
LMHC is committed to providing equal treatment for people with disabilities who use our services. Click here to open our Accessible Customer Service Policy in a new browser window. For more information about our best practices, please contact our office or speak to one of our staff.

Alternate Formats
We have alternate formats of all of our customer service information (forms, letters, etc.), to meet your needs. To make a request for accessible customer service in an alternate format, click here to open a PDF of the request form in a new browser window.

Customer Feedback
We welcome your feedback about the accessibility of our customer service. You can give us feedback by telephone (519-434-2765), fax (519-679-7000), in writing, by email to feedback at, or in person. Click here to open a PDF of our Customer Feedback Form in a new browser window.